Fare rules

Every fare carries its own rules for changes, refunds and no-shows.

The rules attached to your fare are shown at booking and on your confirmation. The reservations desk restates them in writing on request.

Changes and refunds

What can change, and what a change or refund costs, depends on the fare purchased. The desk confirms it in writing before you buy.

What happens if you do not travel depends on the fare purchased. The desk confirms it in writing before you buy.

Taxes and charges collected with the fare are itemised at booking.